CONTACT US

Greensboro Auto Auction (GAA) is a dealer only auction, the general public is not allowed to attend a sale or participate in a sale.

For a complete listing of managers and their contact information click here to see our Management Team.

For sale dates and other sales information please contact our Marketing Department at 800-772-9898 ext.4.

If you are a dealer and have questions about GAA, please complete the form below.

How Can We Help?

First Name:

Last Name:

Email:

Phone:

Dealership Name:

Website:

Street Address:

Zip code:

City:

State:

Message:

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Сonsumer complaint form.

Consumer Complaint

Consumer Complaint Form

Though not open to the general public, GAA does works with various finance organizations and companies that provide services to the public. In case of issue or concern with one of these organizations related to a vehicle that has been brought to a GAA facility, we offer the following options:

Call our Compliance Officer, David Lindsay at 800-772-9898, ext.2527 for a one-on-one conversation. He will require some basic information (specifics about the vehicle, dates of concern and your contact information) to begin an inquiry.

Complete the below form, which is sent to Customer Care.

Your Information

First Name:

Last Name:

Email:

Phone:

Street Address:

Address line 2:

City:

State:

Zip/Postal code:

Vehicle Idenification Number (VIN):

When is the best time to contact you?

Morning

Afternoon

Evening

Company Information That is Subject of the Complaint

Company Name:

Company's Phone Number:

Street Address:

City:

State:

ZIP / Postal Code:

Type of Complaint:

Date of Complaint:

Have you tried to resolve your complaint with anyone to this point?

If YES, what date did you try to resolve your complaint?

Contact's First Name:

Contact's Last Name:

Have you filed a complaint or contacted another government agency?

If YES, Name of Agency

Complaint Information

Describe events in the order in which they occurred, including any names, phone numbers, and a full description of the problem with the amount(s) and date(s) of any transaction(s). You should also include any prior received responses from the financial institution or company.

Be as brief and complete as possible to make the explanation clear.

Please be advised that the issues described in this complaint will be shared with the company in question for their response.

Enter Information Here:

Desired Resolution

What action by the company would resolve this matter to your satisfaction?

Enter Information Here:

Please note:

The GAA Complaint Resolution Committee cannot act as a court of law or as an attorney on your behalf.

We cannot give you legal advice.

We cannot become involved in complaints where you are represented by an attorney, are in litigation, or have been litigated.

We cannot become involved in disputes between business entities and a financial institution.

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